Front Desk Receptionist – $500 Sign-On Bonus! (Medford, OR)


Processing your request, Please wait....

How To Apply

Ads Description

Join us at #TeamKairos as a Front Desk Receptionist at our Medford location!

To apply for this position, please visit our website at and fill out an application.

$500 Sign-On Bonus!!

Primary Purpose:

The Front Desk Receptionist will work under the supervision of the Office Manager, completing a variety of tasks designed to ensure the smooth operation of the agency’s office and clinical record system.

Minimum Qualifications:

High School Diploma or Equivalent. Computer data entry training or experience; office skills training or experience; demonstrated communication and organizational skills; typing 55 wpm; customer service experience preferred.

Essential Duties, Responsibilities and Core competencies:


– Work under the supervision of the Office Manager, completing a variety of tasks designed to ensure the smooth operation of the agency’s office and clinical record system.
– Coordinate the flow of information between multiple sources including the public, staff members, client charts, agency digital files, and office voicemail boxes.
– Greet visitors, answer and route phone calls for staff, and check front desk voice mail routinely throughout the day.
– Setup and maintain clinical charts, including scanning documents into client records.
– Set up the treatment rooms for scheduled appointments.
– Perform data entry, word processing, and transcription duties as needed.
– Provide clerical and other necessary support to staff.
– Post meeting room schedules daily.
– Assist staff in making direct contact with families and community agencies at all phases of program services.
– Manage data collection and entries, including evaluative instruments.
– Ensure Satisfaction Surveys are distributed to all youth and families at completion of each episode of care
– Distribute mail and coordinate interoffice mail daily.
– Provide clerical support such as creating documents, copying, mailing, filing, faxing, as needed.
– Maintain kitchen area in order to maintain a professional environment for visitors, family members, and clients; this could include washing dishes, cleaning off counters, regularly cleaning out the refrigerator, etc.
– Assist in keeping client contact information up to date in electronic health record and scheduling platform.
– Assist clients with the completion of intake and other paperwork as needed.
– Assist staff and clients in scheduling/rescheduling appointments as needed.


– Demonstrate the willingness and ability to accept direction from various agency staff in relation to agency principles and guidelines;
– Abide by ethical codes, mission, values, and professional standards, including confidentiality and HIPPA;
– Participate in continuous quality improvement efforts.


– Demonstrate and communicate knowledge of agency’s policies, Practice Guidelines and information pathways;
– Demonstrate flexibility adapting to program change;
– Model good communication skills;
– Present a positive attitude, professional demeanor and demonstrated respect with youth and young adults, families, staff, visitors, and community partners.
– Establish rapport by demonstrating and maintaining clear, consistent, appropriate, and therapeutic boundaries.
– Demonstrate effective verbal intervention skills in de-escalating youth and adults and an ability to safely navigate crisis situations.
– Actively utilize, reference, and follow agency policies, procedures, and guidelines.
– Perform all work tasks in a proper and safe manner per established policies, procedures and guidelines to prevent unnecessary injury, time loss and agency expense.
– Comply with all federal, state and agency health and safety reporting requirements.

Other Duties:

– Perform other related work as assigned.
– Attend trainings and meetings as assigned. May be appointed to committees.


– Maintain prompt and regular attendance in accordance with company policy.
– Ability to be flexible and adjust schedule as necessary to fit program needs and meet the needs of youth and their families.

Physical Demands: The physical demands described here are representative of those that must be met by the staff person to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the staff person is regularly required to use hands to type, handle, reach with hands and arms; talk or hear. The staff person frequently is required to sit, stand and walk. The staff person is occasionally required to stoop, kneel, crouch or crawl.

The staff person must frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 45 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception and operating a motor vehicle.

While performing the duties of this job, the staff person is frequently exposed to loud noises, and indoor office conditions. The staff person is occasionally exposed to chemical solutions and body fluids.

Hazardous Conditions: Risk of verbal and physical threats and harm from clients. Possible exposure to air and Bloodborne Pathogens.

Equipment Used: May include general office equipment, such as computer, telephone, agency or personal vehicle, general cleaning supplies, and kitchen utensils/supplies.

Travel: Travel is expected for required trainings and meetings.

Other Responsibilities: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits: 2.4 weeks paid time-off, 1 week of paid sick-time the first year of employment, 6 paid holidays per year, health, vision and dental insurance, 401k with up to 6% employer contribution. Agency is qualified for federal student aid public service loan forgiveness program.

Sign-on bonus after 90-day introductory period.

While we sincerely appreciate all applications, only those candidates who meet minimum qualifications and are selected for an interview will be contacted.

EEO Employer/Veterans/Disabled

To apply for this position, please visit our website at and fill out an application.

Listing ID: 61960bf2ec9981a0

June 8, 2021 8:48 am

18 days, 20 hours